Terms of Service

Second Clear

Last Updated: April 2026

These Terms of Service (“Terms”) govern your use of Second Clear. By accessing or using the service, you agree to these Terms.

IMPORTANT — PLEASE READ BEFORE USING SECOND CLEAR

SECOND CLEAR IS AN ADVISORY INFORMATION SERVICE ONLY. WE PROVIDE DATA AND ANALYSIS FOR YOUR INFORMATIONAL PURPOSES; WE DO NOT PROVIDE PROTECTION, INSURANCE, OR GUARANTEES OF SAFETY.

WE DO NOT MAKE DETERMINATIONS. WE DO NOT PROVIDE LEGAL, FINANCIAL, OR LAW ENFORCEMENT SERVICES.

The "Plain English" Summary: We’re an advisor, not a bodyguard. We help you spot the "tells" and red flags, but you are still the boss of your money and your decisions. If something feels wrong, we help you take a second to see why, but the final call is always yours.

Nature of the Service

Second Clear provides advisory second-opinion reviews related to calls, messages, emails, or situations submitted by users.

Second Clear:

  • Does not block, intercept, or control communications

  • Does not make decisions on your behalf

  • Does not guarantee outcomes or accuracy

  • Does not provide legal, financial, or law-enforcement services

All decisions remain solely yours.

By using Second Clear, you acknowledge that:

  • All reviews and explanations are advisory only and are not guarantees, certifications, or instructions.

  • You are solely responsible for any decisions or actions you take (or do not take) based on information provided by Second Clear.

  • Second Clear cannot and does not confirm whether any communication is fraudulent, legitimate, or safe.

  • Second Clear is not a substitute for professional legal, financial, or law enforcement advice.

1. Acceptance of Terms

By creating an account, accessing, or using Second Clear ("Service"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and the mandatory arbitration agreement. If you are using Second Clear on behalf of another person (such as a family member), you represent that you have authority to bind that person to these Terms. These Terms constitute a legally binding agreement between you and Second Clear LLC ("Second Clear," "we," "us," or "our"), an Ohio Limited Liability Company.

2. Nature Of The Service

2.1 What Second Clear Does

Second Clear provides advisory second-opinion reviews of calls, messages, emails, voicemails, and other communications.

Our Service:

  • Reviews content for patterns, signals, and observations associated with deceptive tactics.

  • Analyzes voice patterns and metadata to identify signals associated with AI voice cloning or synthetic speech.

  • Provides a "Level of Concern" based on cross-referencing against known fraud patterns and available databases.

  • Offers training exercises to help you recognize common fraud patterns over time.

2.2 What Second Clear Does NOT Do

Second Clear expressly does NOT: Block or control communications; Make decisions for you; Provide legal or financial advice; Provide law enforcement services; or Guarantee accuracy or specific outcomes.

2.3 Advisory Nature & The “Take a Second” Principle

All information is advisory. The absence of warning signs does not mean a communication is safe. The Service is an informational tool designed to provide you with the time necessary to pause before acting. “Clarity” refers to receiving data to assist your own judgement.

2.4 Third-Party Content Disclaimer

The Service may feature third-party content or public records for educational and analysis purposes. Second Clear does not own, endorse, or guarantee the accuracy of such content, and its use does not imply any affiliation with or endorsement by original creators or government agencies.

3. Intellectual Property

All content, features, and functionality (including, but not limited to, the Deterministic Analysis Engine, the "5 Stops" framework, report formats, logos, and software) are the exclusive property of Second Clear LLC. You are granted a limited, personal, revocable license to use the Service. You may not copy, modify, reverse-engineer, or scrape any part of the Service.

4. Submitted Content

By submitting content for review, you grant Second Clear a non-exclusive, world-wide, royalty-free license to use that data (fully anonymized) to improve our detection engine and for educational analysis. You represent that you have the right to submit such content.

5. No Professional Relationship

Use of Second Clear does not create an attorney-client, fiduciary, or professional advisory relationship. We are an information service, not your lawyer, financial advisor, or agent.

6. Caregiver and Shared Access

If you use caregiver features or shared access tools, you represent and warrant that:

  • You have obtained appropriate, informed consent from the person you are assisting.

  • You agree to respect their autonomy and decision-making authority at all times.

  • You are solely responsible for ensuring that your access to their communications is lawful and authorized.

  • Second Clear is not responsible for disputes between users and the individuals they are assisting.

7. User Eligibility & Responsibilities

  • 6.1 Eligibility: You must be at least 18 years of age and a resident of the United States. If you create an account on behalf of another person, you represent that you have that person's consent and authority to bind them to these Terms.

  • 6.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

  • 6.3 Accuracy: You agree to provide accurate, current, and complete information. Any action you take (or do not take) based on Second Clear's reviews is entirely your own decision and responsibility.

8. Communications and Messaging (SMS/MMS)

By providing a phone number, you expressly consent to receive service-related communications, including "Level of Concern" reports, via SMS, MMS, and voice calls.

  • Opt-Out: Reply STOP at any time to cancel. Opting out may prevent delivery of timely alerts.

  • Help: Reply HELP for assistance or email support@secondclear.com.

  • Rates: Message and data rates may apply. Message frequency varies.

9. Subscriptions and Payments

Access requires a paid subscription. AT THE END OF A FREE TRIAL, YOUR SUBSCRIPTION WILL AUTOMATICALLY CONVERT TO A PAID SUBSCRIPTION AND YOU WILL BE CHARGED THE THEN-CURRENT RATE UNLESS CANCELLED. You may cancel at any time via your account dashboard.

9. Disclaimer of Warranties & Limitation of Liability

SECOND CLEAR IS PROVIDED "AS IS." WE DO NOT GUARANTEE PROTECTION FROM FRAUD OR FINANCIAL LOSS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR $100.00, WHICHEVER IS GREATER.

10. Dispute Resolution & Mandatory Arbitration

MANDATORY BINDING ARBITRATION: Any dispute arising out of these Terms shall be settled by binding arbitration in Columbus, Ohio, administered by the American Arbitration Association (AAA). YOU WAIVE YOUR RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

Contact

For questions regarding these Terms:

Second Clear:

Email: support@secondclear.com

SMS support messages are sent only in connection with your use of Second Clear. Reply STOP to opt out.