Frequently Asked Questions
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You share a call, text, email or situation that feels unclear or concerning.
We review it carefully and explain what we see in plain language.
You decide what to do next.
There is no urgency, pressure, or requirement to act.
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Second Clear can help with:
Phone calls or voicemails
Text messages
Emails
Screenshots of suspicious messages
Requests for payment or information
Situations that feel urgent, confusing, or unexpected.
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Second Clear is built for:
Individuals who want a second opinion before responding
Seniors navigating modern communication
Families and caregivers supporting loved ones
The service is designed to be respectful, calm, and easy to use.
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Yes.
Shared access is available when helping a loved one. This allows situations to be reviewed together without taking control away from the person involved.
Caregiver access is set up intentionally to ensure clarity, consent, and respect for everyone.
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Neither, really. Second Clear runs on a rules-based system built from known fraud patterns, reported scams, and established pressure tactics. That means results are consistent and explainable — not generated or predicted. When we flag something, we can tell you exactly why. When we don't, same thing.
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No.
Second Clear does not block, intercept, or control communication in any way.
We provide clarity and context - not automation or enforcement.
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No.
Second Clear does not make guarantees or final determinations.
We explain what we see, what patterns are present, and what factors matter - so you can make an informed decision.
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That’s a common outcome - and it’s still valuable.
Many people contact Second Clear simply for reassurance. If something appears legitimate, we explain why, so you can move forward with confidence instead of doubt.
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No.
Second Clear exists specifically to remove time pressure.
You can take as long as you need to review the explanation and decide what feels right for you.
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Second Clear offers one service with transparent pricing:
$15 per month for ongoing access
7-day free trial to start
Includes training exercises
There are no hidden fees or upgrades.
For full details on what is included check out our Pricing Page
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Your subscription includes training exercises that walk you through real scam patterns — the pressure tactics, urgency cues, and phrases that should raise a flag. The more you practice, the sharper your instincts get.
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Signing up is intentionally simple.
You choose how you want to use Second Clear, create an account, and you’re ready to submit a review. There are no long forms, setup steps, or technical requirements.
If you can send a message or make a phone call, you can use Second Clear.
Support is available if you ever need help, but most people are able to get started on their own in just a few minutes.
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Yes.
Second Clear is designed with privacy in mind.
Information is used only to provide the review you requested and is not sold or used for advertising.
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If something isn’t covered here, you can reach out for clarification.
We’re happy to help.
Find our contact page here.
Then $15/month · Includes Training · Card required · No setup fees · Cancel anytime